Privacy Policy

The purpose of this policy

Urtek Holdings Ltd. (we) are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us through www.urtekholdings.co.uk (our site), will be processed by us.
We are a data controller, which means we are responsible for deciding how we hold and use your personal data, and for explaining this clearly to you.
Please read this privacy policy carefully to understand how we use your personal data and your rights in relation to this.

Information we may collect from and about you

We may collect and process the following data about you:

Information that you provide by filling in forms on www.urtekholdings.co.uk (our site). This includes information provided to us at the time of downloading resources (such as brochures), requesting more information from us about our products or services, how we can work together or when applying for jobs through our website.
If you contact us, we may keep a record of that correspondence.
Details of your visits to our site including, traffic data, location data, weblogs and other communication data and the resources that you access.
IP addresses and cookies
We may collect data about your computer including, your IP address, operating system and browser type and version, for system administration and to help improve our service. We make use of Google Analytics to track site usage and browsing actions, we don’t pass any personal data to Google but your IP address and browser data will be processed by Google Analytics. This data will be removed from Google Analytics after 26 months

Where we store your personal data

Any personal data that you submit to us will be held on secure servers based within the European Economic Area (EEA).
Our website is hosted by Wix, who have confirmed their compliance with the GDPR.

With regards to transferring data outside of the EEA:

We use Google Analytics to evaluate the performance of our site and improve the service we offer you. We may transfer data about you outside the EEA for this purpose. We will only do so where permitted by law.
Google Analytics complies with the EU-US Privacy Shield Framework as set out by the US Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. It is subject to enforcement by the Federal Trade Commission. Google, including Google Inc. and its wholly-owned US subsidiaries, has certified that it adheres to the relevant Privacy Shield Principles, including for Google Analytics. For more information about this protective measure, please visit the following: https://www.google.de/intl/en/policies/privacy/frameworks/

How we use your personal data

We use the data held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information or contact you regarding our products or services, how we can work together, or regarding a job you’ve applied for, where you have consented to be contacted for such purposes.

Sharing your personal data

We may share your data with third parties as follows:

With any member of the Urtek Group.
If we sell any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets.
If we have a legal obligation to do so.
For the purposes of fraud protection and credit risk reduction.

If you object to our sharing or continuing to use your personal data with any specific third party please contact us at info@urtekholdings.co.uk

Change of purpose

We only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we want to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
We may process your personal data without your knowledge or consent but only where this is required or permitted by law.

Data security

We have implemented:

Appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
Procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights

You have the right to;

Be told what we are doing with your personal data. We do this by providing you with this privacy policy
Correct or update the personal data we hold about you, please email us at info@urtekholdings.co.uk
Object to the processing of your personal data
Request a copy of the personal data we hold about you
Ask us to delete the data that we hold about you where there is no good reason for us continuing to process it
Ask us to stop processing your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground
Ask us to restrict how we use your personal data for a period of time if you claim that it is inaccurate and we want to verify the position or in some limited other circumstances
Ask us to send your personal data to another organisation in a computer-readable format
Complain to the Information Commissioner’s Office if you are unhappy with our use of your personal data. You can do this at https://ico.org.uk/make-a-complaint/. Do contact us straight away if you consider that we are not handling your personal data properly so that we can try and resolve the problem.

Cookie policy

Our website uses cookies to distinguish you from other users of our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computers’ hard drive. They help us to improve our site and to deliver a better more personalised service. They enable us to:
- Estimate our audience size and usage patterns
- Store information about your preferences to allow us to customise our site according to your individual interests
- Speed up your searches
- Recognise you when you return to our site
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Please note that third parties (including for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/ performance cookies or targeting cookies.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics sets a cookie in order to evaluate visitors’ use of our site.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
For more information on Google Analytics please go to www.google.com/analytics

The Google Analytics library sets the following cookies

Cookie Name

_utma

_utmt

_utmb

_utmc

_utmz

_utmv

Default Expiration Time

2 years from set/update

10 minutes

30 minutes from set/update

End of browser session

6 months from set/update

2 years from set/update

Description

Used to distinguish user sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics

Used to throttle request rate

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics

Not used in ga.js. Set for interoperability within urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

Used to store visitor- level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated_setVar method. The cookie is updated everytime data is sent to Google Analytics.

Legal

Urtek Holdings Ltd. is a registered companu in the UK (England and Wales), Company Registration Number 04378430
Our registered address is 5th Floor, Whitefriars, Bristol, BS1 2NT.